Shipping policy

At Omniax, we are committed to delivering your order as quickly and efficiently as possible.

Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be extended during peak seasons, holidays, or promotional periods.

Shipping Time

Estimated delivery times vary depending on your location:

United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 5–12 business days
Europe: 7–15 business days
Australia & New Zealand: 7–18 business days
Other International Destinations: 10–20 business days

Please note that delivery times are estimates and may be affected by factors beyond our control, including customs processing, weather conditions, and carrier delays.

Shipping Costs
Shipping costs are calculated and displayed at checkout before completing your purchase.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to become available.

Customs and Import Duties
International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer.

Delays
While we strive to meet all delivery estimates, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses provided at checkout.

Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date so we can assist in resolving the issue.